028 9065 6576

Pharmacy Services

Community Pharmacy is your Healthcare Team on the High Street. Pharmacists are the most accessible and highly qualified source of information for the safe use of medicines.


Unfortunately during the pandemic, your local Pharmacy services will differ significantly to what you usually expect. Please observe social distancing when accessing the pharmacy and DO NOT come into the pharmacy if you are suffering from a new continuous cough and/or high temperature, or if you are in close contact with someone who has Covid-19 or is displaying the symptoms (cough and/or high temperature). Please stay at home and ring your Pharmacist for advice and to access your medicines. Arrangements are in place to ensure that anyone unable to attend the pharmacy or has been advised to self-isolate or shield, will receive their medicines and other essential items.

If you are unsure if you should stay at home or if you have questions about your health, please contact your GP by telephone.



Your Local Pharmacy can offer much more than simply dispensing your prescription medicines.  Where else can you simply “pop in” and speak to a healthcare professional?

Your Local Pharmacist can offer advice on the medications that you are already taking - to ensure that you are getting maximum benefit.  Speak to your pharmacist about new medicines too… there are no “silly questions”.

So what about non-prescription medicines? The Pharmacist is the most highly trained professional on medicines, so who better to ask?  Your Local Pharmacy can provide many over the counter remedies for the entire family.  From coughs and colds to scrapes and injuries - your Local Pharmacy Team can advise how best to treat or if you should see another healthcare professional.

Community Pharmacy supports “Self Care” and can offer advice on treating minor ailments through to long term conditions, such as asthma and diabetes.

Your Local Healthcare Team supports carers too - speak in confidence to your pharmacist… from ensuring medicines compliance in those that you care for, through to advice and support for you as a carer.


Your Local Pharmacy Team offers a number of services to support the health and well-being of you and your family.  

Minor Ailments Service - This service is free of charge and many pharmacies have a private consultation area where you can discuss symptoms. Download Minor Ailments Scheme flyer >

Medicines Use Review - Please speak to your pharmacist who will be happy to spend some time with you, to ensure that you are getting the best out of your medication. MURs are available for patients on medication for Respiratory conditions or Diabetes. But, if you have questions about any medication, your Pharmacist can advise.

Health + Pharmacy - A growing number of pharmacies in Northern Ireland are becoming Health+ Pharmacies. A Health Champion in the pharmacy will offer information and advice on how to maintain a healthy lifestyle.

Prescription Collection & Delivery - The team can collect the prescription from your Doctor’s Surgery and have it ready for collection.  Many pharmacies also offer a home delivery service.

Smoking Cessation - The majority of community pharmacies participate in the NHS Smoking Cessation Service which offers a 12 week programme of support and Nicotine Replacement Therapy.

Weight Management - Community Pharmacy is ideally placed to provide you with dietary and lifestyle advice, which can help you make small changes, that can have a big impact on your health and well-being.

Medication Dosette Boxes – Many pharmacies offer this service which is especially useful for those taking more than one regular medication.  Your Local Pharmacy Team can prepare medicines, in a weekly “pill box” for your peace of mind.

Nursing & Residential Home - Some Community Pharmacy Teams offer services, tailored to assist nursing home staff, in making the best use of their valuable time.

Domiciliary Oxygen - Ask your Local Pharmacy Team for support and advice for patients who need oxygen at home.

Disposal of Unwanted Medicines - You can take any unused medicines to your Local Pharmacy Team who will dispose of them safely.

Signposting - If your Local Pharmacy Team feels you could benefit from the assistance of other healthcare professionals or organisations, they can provide you with contact details.

Health Checks - Your Local Healthcare Team may offer a variety of other services such as:

  • Blood Pressure Testing and lifestyle advice
  • Cholesterol Testing and advice on how to reduce your cholesterol level
  • Blood Glucose Testing to see if you are at risk of diabetes
  • Chlamydia Screening  which can be carried out in the privacy of your own home
  • Allergy Screening and advice on how best to reduce the symptoms
  • Flu Vaccination is offered free for at risk groups as well as to those who opt to take the vaccine

The Pharmacy Profession believes that the public needs community pharmacy in order to ensure that maximum benefits are obtained from medication. In your community, the local pharmacist is an easily accessible and highly qualified source of information for the safe use of medicines.

Research has indicated that approx. 123,000 adults, both healthy and sick, visit Community Pharmacies in Northern Ireland every day. This equates to 9% of the NI adult population. Customers perceive the Pharmacist as trustworthy and open to questioning on various products or ailments.

The Dept of Health vision, as set out in its strategy document 'Making It Better' is for the Community Pharmacist to be seen as the medicines expert working as an integral part of the health and social care team, freely accessible to everyone.  The more recent Transforming your Care emphasises the “Right care in the right place and at the right time” and that the future model will allow “services will be provided locally”.

Past Minister for Health, Edwin Poots said:  “Pharmacists will play a key role in delivering the Transforming Your Care (TYC) model to the community”.  He emphasised three particular areas where the pharmacy team would contribute to the transformation process: to advise and educate; to intervene and protect; to advocate and counsel.

At the time of the launch, the Health Minister, Simon Hamilton  "I am committed to continuing with the transformation agenda including the 'Transforming Your Care' (TYC) vision for the future model of health and social care delivery. This will ensure services are structured and delivered in safe and sustainable manner making best use of all resources available to us.”




Adrienne Clugston, Operations Manager

General Enquiries


UCA Office

5 Annadale Avenue

Tel:  028 9065 6576


Office Opening Hours:

Monday to Friday 9:00am -5:00pm