028 9065 6576

Sunday & Holiday Opening


Where there is no commercial opening, e.g. on a Sunday, weekday evenings and on Bank / Public holidays, selected pharmacies will open for a short period. This is mainly for the purpose of dispensing urgent prescriptions issued by out of hours GP services.

Click here for details of the pharmacies open in your area: https://hscbusiness.hscni.net/services/2286.htm

Select the nearest town to your location and look for the appropriate date on the calendar. Here you will see the pharmacy and opening hours. You may also be given the pharmacy phone number - you may wish to call ahead before making the journey, to ensure that the pharmacy can dispense your prescription or offer the service you require.

Please note that due to staffing issues, this rota may change with little to no notice, we apologise for any inconvenience and appreciate your cooperation at this time.

For more information on the pharmacy rota or other services available outside of normal business hours go to the following website:


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Additional On-call Service:

Prescriptions marked URGENT will be dispensed between 6pm-9am each night.

Extension to 1pm on Sunday.

GP out of hours telephone & textphone numbers and other information on our of hours services available:


All information is obtained from the Northern Ireland Business Services Organisation and is correct at time of going to press.

For further information consult your local press or pharmacy directly.

Holiday Oxygen Services

To arrange to have oxygen supplied whilst on holiday within the UK please contact your GP or your current Oxygen provider who is BOC on 0800 136 603.  Please note that holiday oxygen services provided is for the provision of oxygen services within the United Kingdom.

For more information, click ere: https://bso.hscni.net/pharmacy-support-links/holiday-oxygen-services/

Emergency Depts – New advice to Phone First in BELFAST, Northern, Southern & Western Trust areas

For all emergencies that are life threatening always call 999 immediately. This can include: Stroke, heart attack, loss of consciousness, breathing difficulties, severe bleeding or major trauma. Text Relay for emergency calls Dial 18000

Belfast Trust area

Patients who have minor injuries should call 028 96 159 444 to be triaged by phone before being advised of the next steps to take. Phone First has been introduced to address ongoing capacity issues across Emergency Departments which has resulted in longer waits for your constituents aged 16+ with minor injuries. The service will operate 8am-6pm Monday to Friday (excluding Bank Holidays). Patients who require care outside these hours should attend the Emergency Department or call the GP Out - of - Hours service.

Patients who are experiencing potentially life-threatening illness or injury, who should call 999 for urgent medical attention. 

For other emergency service contact numbers eg child protection, mental health, click here: https://belfasttrust.hscni.net/contact-us/in-an-emergency/

For more information about Phone First, click here: https://belfasttrust.hscni.net/service/emergency-departments/

Northern Trust area

The Phone First service operates from 24 hours a day, 7 days per week.

(Causeway Hospital ED, Antrim Area Hospital ED, Mid Ulster Hospital Minor Injuries Unit, Magherafelt)

0300 123 1 123 (Text relay number is 18001 0300 123 1 123)      


Southern Trust area

The Phone First service operates from 9am-6pm, Mon-Fri.

(Craigavon Area Hospital ED, Daisy Hill Hospital Newry ED, South Tyrone Hospital Minor Injuries Unit, Dungannon)

0300 123 3 111 (Text relay number is 18001 0300 123 3 111)


Western Trust area

The Phone First service operates from 8am-12midnight, 7 days per week.

(Altnagelvin Hospital Londonderry, South West Acute Hospital Enniskillen)

Urgent Care & Treatment Centre is located at Omagh Hospital and Primary Care Complex

0300 020 6000 (Text relay number is 0870 240 5152)


South Eastern Trust area

Ulster Hospital – open 24hrs every day

Lagan Valley Hospital – PHONE FIRST – patients should call (028) 9260 4643 prior to attending, Monday-Friday 8am-6pm NB The Lagan Valley ED is not open at the weekends.

(Text relay number is 18001 (028) 9260 4643)

Phone First can also be accessed using SignVideo (for sign language users)

If you need a sign language interpreter: https://signvideo.co.uk/hscni/

Dental Out of Hours


Helplines (if you are in a life threatening situation, please call 999)

Lifeline  0808 808 8000 (Textphone 18001 0808 808 8000)

Samaritans 116 123 or Text SHOUT to 85258

Childline 0800 1111

24hr Domestic and Sexual Abuse Helpline 0808 802 1414

There are a number of helplines people in Northern Ireland can call – find out more here: https://helplinesni.com/


All enquiries should be directed to:

Adrienne Clugston

Operations Manager



UCA Office

5 Annadale Avenue

Tel:  028 9065 6576


Office Opening Hours:

Monday to Friday 9:00am -5:00pm